Introduction
Coastal Contours & Wellness is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, schedule services, or communicate with our business.
By using our website or providing your information to Coastal Contours & Wellness, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or interact with Coastal Contours & Wellness, we may collect certain types of information.
Personal Information
Personal information may include:
- Name
- Phone number
- Email address
- Appointment details
- Information submitted through contact forms
- Information shared during treatment consultations
This information is only collected when voluntarily provided by you.
Website Usage Information
We may also collect non-personal information automatically when you visit our website, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
- Referring websites
This information helps us improve our website and understand how visitors interact with our content.
How We Use Your Information
Coastal Contours & Wellness may use collected information for the following purposes:
- Scheduling and managing appointments
- Responding to client inquiries
- Sending appointment reminders
- Communicating about services or updates
- Improving our website and customer experience
- Internal business analysis
Your personal information is used only for legitimate business purposes related to providing services and communication.
SMS & Communication Consent
By providing your phone number through our website, contact forms, appointment scheduling systems, or in person, you consent to receive communications from Coastal Contours & Wellness. These communications may include:
- Appointment confirmations and reminders
- Treatment follow-up messages
- Customer service communications
- Promotional offers or service updates
Message frequency may vary.
Standard message and data rates may apply depending on your mobile carrier.
Clients may opt out of receiving SMS communications at any time by replying STOP to any message or by contacting our office directly.
We will not sell, rent, or share your phone number with third parties for marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience.
Cookies allow us to:
- Analyze website traffic
- Improve site functionality
- Understand visitor behavior
Analytics tools such as Google Analytics may be used to collect anonymous website usage data.
You may disable cookies through your browser settings, though some website features may be affected.
Third-Party Services
Coastal Contours & Wellness may work with trusted third-party service providers to help operate our business and website. These services may include:
- Website hosting providers
- Appointment scheduling platforms
- Payment processors
- Analytics providers such as Google Analytics
- Financing providers such as Cherry Financial
These providers only receive the information necessary to perform their services and are required to maintain appropriate security standards.
Data Security
We implement reasonable security measures to protect personal information from unauthorized access, misuse, or disclosure.
While we strive to safeguard your information, no online system can guarantee absolute security.
Links to External Websites
Our website may contain links to other websites for informational purposes. Coastal Contours & Wellness is not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our services are intended for adults. Coastal Contours & Wellness does not knowingly collect personal information from individuals under the age of 18.
If we become aware that information from a minor has been collected without appropriate consent, we will take steps to remove that information.
Updates to This Privacy Policy
Coastal Contours & Wellness reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
We encourage users to review this policy periodically.
Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Coastal Contours & Wellness
Mobile, Alabama
